SUPPORT

Frequently Asked Questions

Answers to common questions about Yanzu Data.


General

General information about Yanzu Data.

What is Yanzu Data and how does it work?

Yanzu Data is a powerful cloud-based data analytics platform designed to help businesses uncover insights, visualize data, and make informed decisions. It connects seamlessly to over 30 databases, including popular NoSQL databases, allowing you to plug into your existing data infrastructure.

Our 14-day free trial allows you to explore all the features and capabilities of Yanzu Data without any upfront commitment. Simply sign up, no credit card required, and you'll have full access to our platform.

We offer dedicated customer support to assist you at every step. Our team is here to help you with any questions or issues you may encounter. Reach out to us through email or Web chat, and we'll strive to provide prompt and friendly assistance.

Yanzu Data is designed to scale seamlessly as your data volume increases. Our platform leverages cloud infrastructure to handle large datasets efficiently. Whether you have thousands or millions of records, Yanzu Data can handle your data analytics needs while maintaining optimal performance.

Yanzu Data supports a wide range of databases including:

  • Microsoft SQL Server
  • MySQL / MariaDB
  • Oracle
  • PostgreSQL
  • SQLite
  • Actian Avalanche, Vector, Actian X, and Ingres
  • Amazon Athena
  • Amazon Redshift (via psycopg2)
  • Apache Drill
  • Apache Druid
  • Apache Hive and Presto
  • Apache Solr
  • CockroachDB
  • CrateDB
  • EXASolution
  • Elasticsearch (readonly)
  • Firebird
  • Firebolt
  • Google BigQuery
  • Google Sheets
  • IBM DB2 and Informix
  • IBM Netezza Performance Server
  • Microsoft Access (via pyodbc)
  • Microsoft SQL Server (via python-tds)
  • Microsoft SQL Server (via turbodbc)
  • MonetDB
  • OpenGauss
  • SAP ASE (fork of former Sybase dialect)
  • SAP Hana
  • SAP Sybase SQL Anywhere
  • Snowflake
  • Teradata Vantage
Please note that this list includes databases that are fully tested in CI, have normal support, and are supported with best effort.

Data Security and Privacy

Securing Your Data is Paramount.

We take data security seriously. Yanzu Data uses industry-standard encryption protocols to protect your data during transmission and storage. We adhere to strict security practices to ensure the confidentiality and integrity of your information.

Customization

Custom analytics are at the core of Yanzu Data.

Absolutely! Yanzu Data provides a range of customizable visualization options to suit your specific needs. From charts and graphs to interactive dashboards, you can tailor the visualizations to present data in a way that best communicates insights to your stakeholders.

Yes, Yanzu Data supports integration with various tools and platforms. We offer APIs and connectors to facilitate data exchange and integration with other systems, enabling you to leverage your existing tech stack and streamline your workflows.